Job Board

 THE ORGANIZATION 

What’s it all about? After more than 35 years of serving those struggling with addictions, domestic violence and homelessness, we are certain healing occurs best through unconditional love and healthy relationships, guided by compassionate servant-leaders who want to see our neighbors and our city thrive. 

 

THE TEAM 

What are we like? We’re a Christian faith-based community who enjoys a culture of meaningful connections where we learn, work, celebrate and play together! We value authenticity, thoughtful communication, empathy, transparency, warmth, hospitality, and a willingness to take on hard things. 

A place where people are fully known and truly loved. 

 

THE JOB 

Do you thrive on developing efficient systems and processes? If so, this job’s for you! In this new versatile role you’ll be our go-to for software identification and integration, data management/integrity and IT support. We will rely on you to conduct research, recommend and implement software; establish related processes, standard operating procedures, and trainings; troubleshoot technical issues and maintain the integrity of system data. You will report to our Deputy Director with various duties related to our operational systems. This involves assisting with new program-related efforts and continually increasing efficiency in the systems used across different departments. 

 

RESPONSIBILITIES 

● Ongoing software integration, training and administration 

● Medicaid system (administration, SOPs, training, billing, troubleshooting, compliance) 

● Program system (measurables, outcome evaluation, reporting, rent/program fees) 

● Virtuous CRM system (reporting, automation, tax credit administration) 

● Communications systems (Google Workspace, Dialpad) 

● Interdepartmental collaboration (operations, HR, finance, program, development/grants) 

● Program core competency training (research, implement, onboard, track continuing education) 

● Special projects (assist in organization-wide support, coordination and workflow processes to accomplish time-bound projects) 

● Develop strategies to use AI to benefit the Organization 

 

 ATTRIBUTES 

● Innovative thinker yet comfortable digging into details 

● Enjoys establishing new operational systems, processes and efficiencies 

● Team player 

● Responsive, service-focused attitude 

● Patient (good listener) 

● Ability to multitask 

● Self-starter and at ease working both independently and as a team 

● Able to anticipate tasks and adapt to evolving operational efforts 

● Strong commitment to Providence Network’s mission and Statement of Faith 

 

QUALIFICATIONS (preferred) 

● Education related to fields like information systems or computer science are a plus 

● 2+ years experience in operations, software implementation, administration and IT support 

● History of integrating new systems and training staff with varying degrees of technical ability 

● Excellent computer skills (MAC and PC) 

● Proficiency in Microsoft Office, Google Workspace and data management applications 

● Strong communication, both written and verbal 

● Demonstrated ability to handle confidential information and situations 

 

HOURS 

● 40 hours per week 

● Some flexibility with work schedule and location options 

 

SALARY $60,000 – $65,000 

 

BENEFITS valued at $18,000: 

● 403(b) retirement plan with 6% employer contributions 

● Employer-paid Medical, vision, life, and long-term disability insurance plans 

● Optional employee-paid dental, legal/identity protection, flex spending 

● 16 days paid time off (PTO) + 1 paid “day of solitude” 

● 11 paid holidays 

● $50/month cell phone reimbursement 

● $500 Annual Wellness stipend 

 

TO APPLY: Send cover letter & resume to Deputy Director, Amy Corbin, at amycorbin@providencenetwork.org and click here to complete an Employment Application. 

To Apply: Deputy Director - Amy Corbin; amycorbin@providencenetwork.org