Job Board

POSITION SUMMARY

The Events Coordinator (EC) is an administratively strong, detail-oriented, and verbally proficient person who has a heart for youth ministry. This teachable person helps coordinate Dare 2 Share’s premiere youth ministry projects and events. The EC will help the Events Manager provide culturally relevant and contextualized catalytic events that are diverse in channel.

 

This position requires high-level organizational, administrative, and project-management skills. The EC must be able to work with minimal supervision on multiple, concurrent projects.

 

TYPICAL DUTIES AND RESPONSIBILITIES: 

The Work Examples and Competencies listed are for illustrative purposes only and are not exhaustive.

 

Event Administration & Preparation (40%)

• Understand and professionally articulate Dare 2 Share events, products, and services to youth leaders regarding D2S related events.
• Take care of all meeting related support including scheduling, meal ordering (as necessary), note taking, summarization of decisions and action items, follow-up, etc.
• Create, manage, and process all event contracts and MOUs.
• Facilitate event timeline meeting, coordinate tasks and deadline adherence across multiple teams and departments.
• Assist Events Manager by using strong organizational skills to ensure event materials are prepared.
• Coordinate event logistics such as catering, registration paperwork, nametags, venue details, travel, rooming lists, training materials, etc.

Customer Relations Management (30%)

• Communicate with youth leaders about event related needs and details.
• Respond to event customer service communication from youth leaders and partners.
• Report event registration progress.
• Execute Salesforce CRM policies and procedures to ensure accurate execution of orders, updating information and tracking.
• Accurately record and update all CRM activities and contact info in Salesforce.
• Work event funnels to ensure proper placement to keep funnels accurate and help with forecasting.

Event Execution (20%)

• Provide Events Manager with strong logistical support throughout events.
• Execute event role as described in the specific event role document.
• Travel to events if/when required. Travel would be minimal.

Miscellaneous Support (10%)

• Attend department, division, and ministry-wide meetings.
• Manage regular workload effectively, using systems and calendar to meet objectives.

COMPETENCIES REQUIRED:

• Excellent verbal and written communication with solid problem-solving skills.
• Customer focus and the ability to interact with customers in a professional manner.
• Must have a track record of regular, predictable attendance, as well as excellent time management and multitasking skills in a fast-paced work environment.
• Team-focused mindset and willingness to help wherever and whenever needed.
• A self-starter with strong problem-solving skills and flexibility to adapt on the fly.
• Strong organizational and technology skills (Microsoft Office suite proficiency is a must).

COMPETENCIES PREFERRED:

• Personal familiarity with Dare 2 Share Ministries’ products, services, and events.
• Working knowledge and proficiencies in CRM database (SalesForce) and customer service.

KEY PERFORMANCE INDICATORS FOR THIS POSITION:

• Follow up all voicemail, email, and web chat engagements within 1 business day.
• On time, quality execution of all event-related deadlines.
• Meet personal deadlines and amiably keep other team members on schedule to meet their deadlines.

The applicant chosen for this position must fully concur with the Dare 2 Share Ministries (D2S) “Statement of Faith”, must fully support the expressed purpose of D2S, must be prepared to exercise and model the core values expressed by the ministry, and must agree to abide in all respects with the D2S code of conduct for event participation.

To Apply: Lynda English hr@dare2share.org