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25 years old and up (Restaurant management experience preferred, we will consider training). Glacier Homemade Ice Cream & Gelato in Castle Rock, CO, is seeking an Assistant Manager to join our 20+-member team. We are located at 115 Wilcox Street, Suite 110. Our
ideal candidate is a very good leader, has extraordinary communication skills, is self-driven, is outgoing, very good with customers and employees alike, punctual, and very reliable.

Required

• Strong leadership qualities are a must, balancing respect with authority!
• 26 to 32+ hours a week, must be available four days a week
• Must work on Friday and Saturday each week otherwise workdays are flexible

Responsibilities

• Customer service, serving at the counter during specific hours and shifts
• Staff and schedule appropriately to control labor costs
• Ensure appropriate inventory and ordering systems are in place
• Ensure product quality, restaurant cleanliness, maintenance, and security standards are met
• Train, coach, and develop staff, Team Members, and Shift/Team Leads in Glacier’s high quality work requirements
• Working with owners to hold team members accountable for their performance; provide coaching and counseling as needed
• Delegate tasks effectively to ensure that the staff is busy and all responsibilities are
  kept up to date and provide follow-up for reassurance
• Ensure the team provides fast, friendly, and the highest quality service
• Ensure proper cash handling and deposit procedures are followed

Qualifications

• Excellent communication skills to connect effectively with customers and team members