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Adult, Hospice, and Care Givers

Program Coordinator

Stepping Stone Support Center
Posted: 09/13/2023
Salary/Range: $18.00/hr.
Littleton, CO

Job Type: Full-time – 40 hours/week, including mandatory staff meetings, non-exempt 

Compensation: $18.00/hour, plus benefits
*Full-time employees also receive benefits beginning the 1st day of the month following the 60-day introductory period from the date of full-time hire, including PTO accrual, paid holidays observed by Stepping Stone, option for health insurance (company pays $300/month towards your premium), option for company-paid dental insurance, option for employee-paid vision insurance, and small company-paid life insurance policy. NOTE: Both part- and full-time employees who meet requirements will have the option to participate in retirement planning through a 401(k) plan. Requirements of enrollment are the employee must be employed three months and be at least 21 years of age. Also, both part- and full-time employees receive paid sick leave which begins accruing on the first day of employment.

Expectation: The Program Coordinator will be at Stepping Stone Support Center (SSSC) Monday-Thursday between 7:00 a.m.-5:00 p.m., (4 – 10-hr. days per week, typically) or until the last participant is picked up. Staff meetings are once a month on Friday afternoons from 12:30-2:30, and time will be flexed Monday -Thursday in order to attend the monthly staff meeting.

Reports to: Program Director

Goals: As Program Coordinator, it is your goal to ensure the support center and programs within it run smoothly from open to close every day. It is important to maintain a standard of excellence and uphold the center’s mission: “Sharing opportunities to become the best versions of ourselves”. It is your goal to support the Program managers and the advisors in the day-to-day operations of the center. You may need to jump in to support any team, as needed, on a last-minute basis to ensure ratios and quality services meet the Stepping Stone standard.

It is Stepping Stone’s goal to facilitate exceptional services, supported by efficient and effective communication and a clear understanding of the expectations of providers, in order to meet the goals, objectives, and needs of the individuals receiving services.


  • Employee must maintain current certifications in the following areas: CPR/AED, First Aid, QMAP, and Safety Care training (at Stepping Stone’s expense).
  • Employee must complete DSP Plus training materials including modules on de-escalation, assisting with feeding participants with dysphagia, transfer training, and personal care.
  • Employee must hold a valid driver’s license and be at least 18 years of age.
  • Employee must pass a CAPS check, criminal background check, and Motor Vehicle Record check.
  • Employee must have a minimum of a high school diploma.
  • Employee must have applicable previous experience working with an at-risk population (disabled, elderly, children). Certification as a CNA is preferable.
  • Employee must respond well under pressure and be able to act swiftly and responsibly to a variety of situations, while maintaining the highest quality of care and ensuring health & safety are top priority.
  • Employee must have strong verbal communication skills and the ability to manage conflicts, challenging behaviors, and various crises in a professional manner.
  • Employee must have excellent written communication skills (professional and grammatically correct).
  • Employee must be a self-starter with a keen awareness for unmet needs and a willingness to jump in and help as needed.

Expectations for Completion of Job Duties: 

  • Display professional appearance and behavior—interacting with other staff, participants, providers, community members, and case managers in a cooperative, supportive, and friendly manner.
  • Be a role model at all times, avoiding profanity or derogatory slang. Arrive to work in proper attire and model strong problem-solving skills, punctuality, professionalism, integrity, a person-centered approach, and positive social interaction skills.
  • Actively support SSSC’s mission, the leadership, company policies and procedures, and culture of respect, helpfulness, and fun.
  • Perform job duties with a positive attitude and personal initiative, responding to peak work period without loss of quality, accuracy, or thoroughness.
  • Uphold participants’ rights by following SSSC’s Rights and Responsibilities guidelines and State Policy for Mistreatment, Abuse, Neglect and Exploitation.
  • Report to work in a punctual and dependable manner (i.e., absenteeism and lateness should not result in adverse effects on operation of programs, individuals, or families served).
  • Communicate thoroughly with supervisor, SSSC admin, and all team members. It is imperative that emails/messages are checked and responded to promptly and routinely every day.

Program Coordinator Duties
(This is a summary. A detailed list of tasks will be sent if application moves to next steps.)


  • Arrive by 7:00 a.m. Communicate with morning drivers and ensure that that the Program Center space is ready for the day.
  • Support advisors and participants throughout the day, demonstrating a level of excellence and quality care for participants that represents Stepping Stone’s mission.
  • Close the center at 4:00 p.m. or when the last participant leaves.


  • Coordinate with the Program managers to ensure that all safety protocols and policies are being followed at the center.
  • Work with advisors and managers to ensure all documentation is completed for billing.
  • Support staff with behavioral issues that may arise and be a resource for staff in problem solving.
  • Welcome any new or visiting participants and help them have a positive experience.
  • Support with training new staff, including drivers, subs, and volunteers.

Transportation Coordination Specific Duties:

  • Manage SSSC transportation routes and communicate necessary information to families and drivers.
  • Ensure vans have safety supplies, emergency backpacks, and handicap placards and maintenance needs are communicated to appropriate personnel promptly.

Volunteer Coordination Specific Duties:

  • Coordinate with Program managers and on-site staff to determine volunteer needs to support staff/participants.
  • Coordinate and clearly communicate volunteer work schedules, and support staff with volunteer interviews, training, finding substitutes for volunteer shifts (when needed), and filling in for volunteers when subs aren’t available.
To Apply: Crista - - 303-872-6882 x707